Grand Time Inc is committed to respecting your privacy and your personal information when you visit our store and visit and use our online store on this website.
As our customer, we have your best interest in mind and we collect information to help improve your shopping experience and communicate with you about new products and promotions. We do our utmost best to protect this personal information. Furthermore we do not sell, distribute or disclose your personal information unless required by law.
Personal information we collect
Grand Time Inc collects personal information from communications and transactions in our store and on our online store. This information may come from product purchases, repair orders, special orders, email or written communications. We collect information such as your names, delivery address, phone numbers, email address, transaction history and email contents.
How we use your personal information
Grand Time Inc uses your personal information for some or all of the following reasons: to confirm your orders, to communicate with you about the fulfillment of your orders, to communicate with you for customer support purposes, to provide you with relevant product information and to offer support for warranties. Grand Time does not share your personal information with third parties except with third parties directly related to the processing of your payments (for exemple Paypal) or third parties directly related to the delivery of your order (for exemple Canada Post).
When you have specifically signed up for promotional emails, we will use your personal information to contact you from time to time about new products and promotions. You can opt out of such communications at any time by following the instruction at the bottom of the promotional emails.
How your personal information is kept safe
Grand Time Inc keeps your personal information on secure computers and data storage. Your personal information is accessed only by those who need it to provide you with a service in the ways described above. We do not sell, rent, or lend customer information to any individual, company, or organization.
Our website uses “cookies” to collect information about visitors. If you allow “cookies” on your web browser, our website can capture and remember certain information, for example, to process items in your shopping cart. If you choose to turn off “cookies” in your browser settings, you may not be able to access some features of our website, but can still place orders in-store or by telephone.
Our website may contain links to third-party websites. Please be aware that we are not responsible for the content or privacy practices of third-party websites.
How to contact us